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PRIVACY POLICY

Our website and App are bound by Qatar’s Data Protection Law (no. 13 of 2016) concerning the privacy and protection of personal information.

PERSONAL INFORMATION

We shall collect any of the following personal information:

  • 1. Name,
  • 2. Location,
  • 3. Telephone number,
  • 4. Email Address,
  • 5. Vehicle plate number,
  • 6. Images of your vehicle,
  • 7. Payment Information (through QNB token system),
  • 8. Other data collected that could directly or indirectly identify you.

DATA COLLECTION STORAGE

All data will be stored in our server and will be deleted after 365 days.
Personal data is collected directly from you or indirectly by:

  • 1. Completing the forms on our website or App,
  • 2. Requesting assistance from our support team,
  • 3. Accessing our car parks, whereby the systems capture images of your vehicle and vehicle registration number via the use of LPR (License Plate Recognition) cameras,
  • 4. Collecting your payment information when you use our services (by token only).
  • 5. Collecting additional information when delivering our Services to you to ensure necessary and optimal performance.

THIRD PARTY DATA SHARING

All data will be stored in our server and will be deleted after 365 days.
Personal data is collected directly from you or indirectly by:

  • 1. We may pass your personal data to the support team to assist you.
  • 2. Process and deal with any complaints or enquiries made by or about you.
  • 3. We use your data to process your payment due for our services.

MARKETING MATERIAL

We use your personal information to help us provide you with a personalized service.

We may share your personal data with third parties to conduct survey & analysis, contest, serving advertisement and offers for new services or promotion; they will also approach you for personal data consent of use.

PROTECTION OF YOUR PERSONAL INFORMATION

Our website and App use an industry-standard Secure Sockets Layer (SSL) technology to protect your personal data. Payment gateways are secured and PCI compliant.

ACCESSING, UPDATING AND DELETING DATA

Kindly contact us if you opt to access a copy of all information which we hold about you, request to modify the incorrect or incomplete details about you and to delete all the information when there is no longer a reason for us to process the data.

COOKIES

We use cookies; it is essential for the functioning of our sites, tools, services, applications and messaging. It will help us to improve the performance and provide you with extra functionality of the same. For more information, please click cookies policy at the bottom of the webpage.

CONTACT US

  • QDVP PQSC (Mawaqif Qatar), PO Box: 21059 Doha, Qatar, CR No. 51514
  • Tel.: +974 4456 9086│Toll Free: 800-PARK (7275)
  • Email: info@mawaqifqatar.com